Third-party services

Last update 07.10.2023

At Bouncer we believe that everyone has their unique talents, skills and experience. We are great in email verification, but there are others that are much better in things like purchase processing, chat widgets, analytics, user experience monitoring etc.
In order to deliver best possible experience to you, we have chose best third party services in respected fields.
Depending on your engagement with our Website, Blog, and Service, we may process your information using different third party processors, listed below.

General

If you are a Website visitor or a Blog visitor, and you don’t provide your email address or other personal data to subscribe to a list or sign up for a free trial of the Service, we may only collect statistical non-personal data using Cookies. You will find more information about our use of Cookies here.
Even though we are not collecting any information there, we are also using following tools:

  • Google (Privacy Policy)
    We use Google Analytics to access statistical data about our users and to discover which parts of our website and software need improvement. We promote our service and our content with Google AdWords, the data we collect about our users allows us to better target our ads as well as customize our remarketing campaigns. Google Tag Manager helps us sync all the stats we collect across all the systems we use.
    You can opt-out from data collection here: https://tools.google.com/dlpage/gaoptout
  • LiveSession (Privacy Policy)
    In order to be able to optimise our Website and the App and to give our users best experience ever we use LiveSession. It helps us understand our subscribers behaviour in Website and in our Service and assist our users with solving some of their technical problems.
  • Lucky Orange (Privacy Policy)
    In order to be able to optimise our Website to give our users best experience ever we use Lucky Orange. It helps us understand our subscribers behaviour in Website and in our Service and assist our users with solving some of their technical problems.
    You can opt-out from data collection here: https://privacy.luckyorange.com/
  • User.com (Privacy Policy)
    To give our customers a possibility to reach out to us, be well supported and engaged we are using User.com.

Subscribers

If you voluntarily enter your email address at the Website or the Blog in order to subscribe for a newsletter, or another material, or to leave us a message, we may process your data using tools and software of the following data processors:

  • User.com (Privacy Policy)
    We use User.com to manage our subscribers lists and send marketing email messages like newsletters.
  • Facebook (Privacy Policy)
    We may process the data you provided in one of the forms at our Website or Blog using Facebook tools for customizing the content we promote and for more precise targeting of our promotional materials.

Free trial

If you sign up for a free trial of the Service, we may process your data using tools and software of the following data processors:

  • User.com (Privacy Policy)
    User.com is the CRM (customer relationship management) solution we use to keep track of our trial and premium users’ activities and our contact with them since the beginning of their trial period. At the moment of signing up for the free trial, we start processing your user id, username, email address, first and last name and company website address with User.com.
  • Zendesk (Trust Center)
    Zendesk is a solution we use to manage all the support cases to make your experience still awesome even if you need some assistance.
  • PartnerStack (Privacy Policy)
    PartnerStack is a solution we use to keep track of referrals coming to us from our Partners and Ambassadors. If you’ve came from one of them, your email address, and name will be stored in PartnerStack and shared with our Partner.

Purchase

If you make a purchase of the Service, we may process your data using tools and software of the following data processors:

  • Paddle (Privacy Policy)
    We use Paddle to manage the whole purchase flow. Thus all the billing information are being shared and stored in Paddle.

Contact us

If you have any further questions or comments about us or our policies, email us at [email protected] or contact us by post at:

Bouncer Sp. z o.o. (LTD)
ul. Cypriana Kamila Norwida 24/1
50-374 Wrocław
Poland