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Recalling an email is a useful feature in Outlook for Mac that allows you to retract a message that you have sent, provided the recipient hasn’t read it yet. This can be particularly handy when you realize you made a mistake, sent the email to the wrong person, or included incorrect information. However, it’s important to note that email recall is not always foolproof, and its success depends on several factors. In this guide, we will walk you through the steps to recall an email in Outlook for Mac.

Step 1: Open Outlook and Navigate to the “”Sent Items”” Folder

To initiate the email recall process, you need to open Outlook on your Mac and go to the “”Sent Items”” folder. This folder contains all the emails you have sent.

Step 2: Double-click on the Email You Want to Recall

Locate the email you wish to recall and double-click on it to open it in a new window. Make sure you do this quickly before the recipient reads the message.

Step 3: Go to the “”Message”” Tab and Click on “”Actions””

Once the email is open, navigate to the “”Message”” tab in the top toolbar. Look for the “”Actions”” button, which is usually located on the right side of the toolbar. Click on it to reveal a dropdown menu.

Step 4: Select “”Recall This Message””

From the dropdown menu, choose the “”Recall This Message”” option. A dialog box will appear with two options: “”Delete Unread Copies of This Message”” and “”Delete Unread Copies and Replace with a New Message.”” Select the appropriate option based on your preference.

Step 5: Confirm the Recall and Follow-up Actions

After selecting the desired recall option, click on the “”OK”” button to confirm. Outlook will then attempt to recall the email. If the recipient hasn’t read the message yet, it will be deleted from their inbox. However, if the recipient has already read the email or if they are not using an Outlook client, the recall will not be successful.

Important Considerations:

– The success of email recall largely depends on the recipient’s email client and settings. If the recipient is using a different email service or has already read the message, the recall will not work.
– Recall only works if both you and the recipient are on the same Exchange server. If the recipient is on a different server or using a different email service, the recall will not be successful.
– Even if the recall is successful, the recipient may still see a notification indicating that you attempted to recall the email. This can potentially create confusion or draw attention to the message.
– It’s crucial to act quickly as the recall feature is time-sensitive. Once the recipient has read the email, the recall option becomes ineffective.


While the ability to recall an email in Outlook for Mac can be a lifesaver in certain situations, it’s important to remember that it’s not a guaranteed solution. The success of the recall largely depends on various factors, including the recipient’s email client and their actions. Therefore, it’s always advisable to double-check your emails before sending them to avoid any potential issues.